Administration assistants

Administration assistants perform a wide range of office support duties including data entry, photocopying, filing and answering the phone.

Watch a video of Brenda Blackburn talking about her role as a deputy raising achievement leader.

Secretaries

Secretaries provide administrative support to the school. They perform a wide range of duties including answering the telephone, typing letters, dealing with mail, greeting visitors and keeping records.

School business managers

School business managers work as part of the senior management team and play a crucial role in managing a school’s financial resources, facilities, contracts and recruitment. Some institutions may still use the job title "bursar" to refer to someone filling a similar role.

Watch a video of Julie Birkett talking about her role as a school business manager.

Exam officers

Examinations officers submit exam entries, organise timetables, oversee exams and process the results.

Fran Parkinson talks about her role as an assistant examinations officer.