Day-to-day tasks could include:

• welcoming visitors to the school and dealing with their enquiries
• answering the telephone or a small switchboard
• administration relating to pupil attendance
• word processing
• managing post
• drafting letters, memos, reports, newsletters
• monitoring stationery supplies.

What skills do I need?

• excellent communication skills
• be highly organised
• have good time management skills
• enjoy working in a school environment
• be computer literate
• ability to prioritise work.

What qualifications and experience will employers look for?

You should check with individual councils about the experience you will need for each job, as entry requirements may vary. Although there are usually no formal academic requirements, many schools will look for a good standard of education and experience working in an educational environment.

Further information

There are many awards and qualifications that are relevant to the role of administrative assistant. Visit the career development framework to learn more.

Watch a video of Brenda Blackburn talking about her role as a deputy raising achievement leader.